AUDIOLOGY

AI Agent for Audiology Authorisations

Every hearing aid waiting on authorisation is a sale in the air: the agent checks coverage, prepares the file and follows each case with the insurer until approval.

AI Agent for Audiology Authorisations

An AI agent for audiology authorisations integrates with your tools and current flow, with human supervision and traceability. Before automating we define the task, exceptions and success criteria.

We work from Barcelona and Madrid and remotely across Spain, Europe, LATAM and the United States. The agent adapts to your sector and real process, not the other way round.

We hand over the agent, its configurations, repositories and documentation in accounts owned by your company, without lock-in and with the ability to audit or rotate credentials.

Every hearing aid waiting on authorisation is a sale in the air: the agent checks coverage, prepares the file and follows each case with the insurer until approval.

THE CHALLENGE

audiology authorisations

In audiology authorisations, manual work is slow, depends on staff and leaves room for error; automating it without knowing the sector's flow is a risk. The difference is an agent with rules, exceptions and control, built for your operation.

  • Variable hearing-aid prescriptions

    Each policy requires a different prescription, report or test and the request is prepared differently.

  • Coverage limits per device

    Policies cap the amount or number of hearing aids and the patient does not know which option applies.

  • Renewals and warranties

    Renewals of devices under warranty or after loss require authorisation and are processed late.

APPROACH

audiology authorisations

An agent with rules, exceptions and milestone control, adapted to your sector.

  1. Reading the patient's policy

    The agent extracts coverages, limits and requirements from the policy for the prescribed device.

  2. Gathering clinical documents

    It compiles the audiometry, report and prescription into a complete file for the insurer.

  3. Processing the authorisation

    It sends the request and follows its status, chasing responses on delays.

  4. Communicating the result

    It informs the patient of the approved coverage and their contribution.

DELIVERABLES

audiology authorisations

An operational, traceable agent under your control.

  • Coverage and limits per patient

    The policy's requirements and caps extracted for the prescribed device.

  • Complete audiology files

    Clinical documents gathered and ready to send to the insurer.

  • Authorisations in progress

    The status of each request monitored until resolution.

  • Communicated resolutions

    The result of each authorisation explained clearly to the patient.

TRUST

AI applied to real sector processes with supervision

AI agents adapted to your sector's real operations since 2008, with human supervision, traceability and milestone control in Barcelona, Madrid and remote. Code and documentation under your control, without lock-in.

  • Adapted to your sector's real operation.
  • Human supervision with milestone and exception control.
  • A measurable first release before expanding scope.
  • Code, configurations and documentation under your control.

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