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SAAS
AI agent for churn in SaaS
Churn is not just a number: it is every customer leaving for something avoidable. The agent analyses cancellations, finds the pattern and warns you before it repeats.
AI agent for churn in SaaS
An AI agent for churn in SaaS integrates with your tools and current flow, with human supervision and traceability. Before automating we define the task, exceptions and success criteria.
We work from Barcelona and Madrid and remotely across Spain, Europe, LATAM and the United States. The agent adapts to your sector and real process, not the other way round.
We hand over the agent, its configurations, repositories and documentation in accounts owned by your company, without lock-in and with the ability to audit or rotate credentials.
Churn is not just a number: it is every customer leaving for something avoidable. The agent analyses cancellations, finds the pattern and warns you before it repeats.
THE CHALLENGE
churn in SaaS
In churn in SaaS, manual work is slow, depends on staff and leaves room for error; automating it without knowing the sector's flow is a risk. The difference is an agent with rules, exceptions and control, built for your operation.
Invisible churn signals
Clients who reduce usage or stop logging in are spotted too late to be retained.
Renewals not anticipated
Renewal dates are not crossed with risk, so endangered accounts renew or leave without a plan.
Unrecorded cancellation reasons
Cancellations leave no record of the reason, preventing the causes of churn from being fixed.
APPROACH
churn in SaaS
An agent with rules, exceptions and milestone control, adapted to your sector.
At-risk account detection
The agent cross-references usage, support and payments to score each account's churn risk.
Risk scoring rules
It applies its own usage thresholds and dissatisfaction signals to prioritise accounts to retain.
Supervised retention plans
It drafts per-account actions and leaves them for team review before contacting the client.
Cancellation cause analysis
It classifies cancellation reasons to feed product and onboarding improvements.
DELIVERABLES
churn in SaaS
An operational, traceable agent under your control.
At-risk account dashboard
A prioritised list of clients at risk of churn, scored with visible signals.
Renewal alerts
Early warnings of renewals with associated risk to act in time.
Per-account retention plans
Concrete actions proposed and reviewed for each endangered account.
Churn cause report
A classification of cancellation reasons that feeds product and service decisions.
TRUST
AI applied to real sector processes with supervision
AI agents adapted to your sector's real operations since 2008, with human supervision, traceability and milestone control in Barcelona, Madrid and remote. Code and documentation under your control, without lock-in.
- Adapted to your sector's real operation.
- Human supervision with milestone and exception control.
- A measurable first release before expanding scope.
- Code, configurations and documentation under your control.
FAQ
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