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RESTAURANTS
AI agent for satisfaction surveys in restaurants
Knowing what guests think before they post it on Google is gold: the agent surveys, groups feedback and raises an alert when something starts repeating.
AI agent for satisfaction surveys in restaurants
An AI agent for satisfaction surveys in restaurants integrates with your tools and current flow, with human supervision and traceability. Before automating we define the task, exceptions and success criteria.
We work from Barcelona and Madrid and remotely across Spain, Europe, LATAM and the United States. The agent adapts to your sector and real process, not the other way round.
We hand over the agent, its configurations, repositories and documentation in accounts owned by your company, without lock-in and with the ability to audit or rotate credentials.
Knowing what guests think before they post it on Google is gold: the agent surveys, groups feedback and raises an alert when something starts repeating.
THE CHALLENGE
satisfaction surveys in restaurants
In satisfaction surveys in restaurants, manual work is slow, depends on staff and leaves room for error; automating it without knowing the sector's flow is a risk. The difference is an agent with rules, exceptions and control, built for your operation.
Uncollected feedback
Diners' opinions stay at the table or in isolated reviews and never reach those who can act.
Unanswered negative reviews
A platform criticism left unanswered in time damages reputation and turns away potential customers.
Unstructured data for improvement
Comments pile up without classification and it is hard to know which dish, shift or service fails most.
APPROACH
satisfaction surveys in restaurants
An agent with rules, exceptions and milestone control, adapted to your sector.
Post-visit feedback capture
The agent sends the survey after the visit and gathers responses from its own channels and platforms.
Rules by shift and area
It classifies comments by service, kitchen or ambience to attribute each complaint to the right area.
Supervised review responses
It prepares replies to reviews and leaves them for review before publishing.
Trend analysis
It logs each rating and detects recurring patterns to prioritise concrete improvements.
DELIVERABLES
satisfaction surveys in restaurants
An operational, traceable agent under your control.
Post-visit surveys sent
Short questionnaires sent after the visit and consolidated by shift and date.
Per-area satisfaction dashboard
Ratings for kitchen, service and ambience to pinpoint weak spots.
Prepared review responses
Replies to positive and negative reviews, checked and ready to publish.
Trend and alert report
A summary of recurring patterns with warnings when a metric worsens.
TRUST
AI applied to real sector processes with supervision
AI agents adapted to your sector's real operations since 2008, with human supervision, traceability and milestone control in Barcelona, Madrid and remote. Code and documentation under your control, without lock-in.
- Adapted to your sector's real operation.
- Human supervision with milestone and exception control.
- A measurable first release before expanding scope.
- Code, configurations and documentation under your control.
FAQ
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