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CAR DEALERSHIPS
AI Agent for Managing After-Sales at Car Dealerships
The customer who bought from you drifts to an independent garage when the service is due. The agent activates the dealer's official service, reminds of maintenance, books the visit and links every job to the vehicle's warranty and history.
AI Agent for Managing After-Sales at Car Dealerships
An AI agent for managing after-sales and the official dealer service department integrates with your tools and current flow, with human supervision and traceability. Before automating we define the task, exceptions and success criteria.
We work from Barcelona and Madrid and remotely across Spain, Europe, LATAM and the United States. The agent adapts to your sector and real process, not the other way round.
We hand over the agent, its configurations, repositories and documentation in accounts owned by your company, without lock-in and with the ability to audit or rotate credentials.
The customer who bought from you drifts to an independent garage when the service is due. The agent activates the dealer's official service, reminds of maintenance, books the visit and links every job to the vehicle's warranty and history.
THE CHALLENGE
managing after-sales and the official dealer service department
In managing after-sales and the official dealer service department, manual work is slow, depends on staff and leaves room for error; automating it without knowing the sector's flow is a risk. The difference is an agent with rules, exceptions and control, built for your operation.
Poorly coordinated workshop appointments
Fitting service, parts and bodywork bookings around workshop load and client availability creates gaps and waiting.
Spare parts without visible stock
Not knowing whether a part is in stock before promising a repair causes delays and unhappy customers.
Warranties and recalls out of control
Managing manufacturer warranties and scattered recall notices across systems ends in complaints.
APPROACH
managing after-sales and the official dealer service department
An agent with rules, exceptions and milestone control, adapted to your sector.
Recording the repair order
The agent captures the fault, mileage and vehicle data and opens a structured workshop order.
Checking stock and warranty
It verifies parts availability and warranty coverage before confirming deadlines to the client.
Planning workshop slots
It proposes appointments by crossing workshop load, parts and client availability.
Follow-up with shop manager review
It updates repair status and leaves quote and delivery approval to the manager.
DELIVERABLES
managing after-sales and the official dealer service department
An operational, traceable agent under your control.
Structured workshop order
A record of fault, vehicle and parts with traceability of each intervention.
Optimized appointment schedule
Proposed slots that cut waiting and maximize workshop occupancy.
Quote with warranty breakdown
A clear estimate of what is covered versus billable before work begins.
Recall and complaint report
Summary of pending recalls and open complaints per workshop.
TRUST
AI applied to real sector processes with supervision
AI agents adapted to your sector's real operations since 2008, with human supervision, traceability and milestone control in Barcelona, Madrid and remote. Code and documentation under your control, without lock-in.
- Adapted to your sector's real operation.
- Human supervision with milestone and exception control.
- A measurable first release before expanding scope.
- Code, configurations and documentation under your control.
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