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TOWING
AI agent for tow service management
Every call-out stops being assigned by guesswork: the agent decides which truck and driver fit by urgency, location and vehicle type, and orders the whole shift.
AI agent for tow service management
An AI agent for tow service management integrates with your tools and current flow, with human supervision and traceability. Before automating we define the task, exceptions and success criteria.
We work from Barcelona and Madrid and remotely across Spain, Europe, LATAM and the United States. The agent adapts to your sector and real process, not the other way round.
We hand over the agent, its configurations, repositories and documentation in accounts owned by your company, without lock-in and with the ability to audit or rotate credentials.
Every call-out stops being assigned by guesswork: the agent decides which truck and driver fit by urgency, location and vehicle type, and orders the whole shift.
THE CHALLENGE
tow service management
In tow service management, manual work is slow, depends on staff and leaves room for error; automating it without knowing the sector's flow is a risk. The difference is an agent with rules, exceptions and control, built for your operation.
Assigning the right tow truck
Each job needs a different truck by vehicle, location and fault type, and manual assignment fails.
Coordinating with insurers
Confirming coverage and insurer authorization before each job slows dispatch.
Response times at peak hours
Breakdowns cluster in specific areas and time bands, and without visibility response times spike.
APPROACH
tow service management
An agent with rules, exceptions and milestone control, adapted to your sector.
Capturing the call and vehicle data
The agent records location, vehicle type and fault in a structured job ticket.
Assigning an available truck
It assigns the most suitable and nearest truck by load, type and location.
Verifying insurance coverage
It checks the policy and authorization before confirming the service to the client.
Tracking with dispatcher review
It updates service status and leaves incident resolution to the fleet coordinator.
DELIVERABLES
tow service management
An operational, traceable agent under your control.
Structured job ticket
Location, vehicle and fault recorded in a single ticket.
Optimal truck assignment
Truck assigned by type, load and proximity with justification.
Coverage confirmation
Policy and authorization verified before dispatch.
Response time panel
Times by area and time band to spot bottlenecks.
TRUST
AI applied to real sector processes with supervision
AI agents adapted to your sector's real operations since 2008, with human supervision, traceability and milestone control in Barcelona, Madrid and remote. Code and documentation under your control, without lock-in.
- Adapted to your sector's real operation.
- Human supervision with milestone and exception control.
- A measurable first release before expanding scope.
- Code, configurations and documentation under your control.
FAQ
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