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AI agent for marketplace moderation
One out-of-policy product can cost a fine or a trust review: the agent checks listings, ads and reviews and flags or removes what breaches the rules.
AI agent for marketplace moderation
An AI agent for marketplace moderation integrates with your tools and current flow, with human supervision and traceability. Before automating we define the task, exceptions and success criteria.
We work from Barcelona and Madrid and remotely across Spain, Europe, LATAM and the United States. The agent adapts to your sector and real process, not the other way round.
We hand over the agent, its configurations, repositories and documentation in accounts owned by your company, without lock-in and with the ability to audit or rotate credentials.
One out-of-policy product can cost a fine or a trust review: the agent checks listings, ads and reviews and flags or removes what breaches the rules.
THE CHALLENGE
marketplace moderation
In marketplace moderation, manual work is slow, depends on staff and leaves room for error; automating it without knowing the sector's flow is a risk. The difference is an agent with rules, exceptions and control, built for your operation.
Listings that break rules
Content uploaded by sellers does not always meet platform rules and is detected late.
Unmanageable review volume
Manual moderation cannot keep up with the number of listings and messages arriving daily.
Unevenly applied criteria
Without common rules, similar cases are resolved differently and sellers notice.
APPROACH
marketplace moderation
An agent with rules, exceptions and milestone control, adapted to your sector.
Content review detection
The agent analyses listings and messages and flags those that may breach platform rules.
Defined moderation rules
It applies content policies, prohibited categories and exceptions approved by the marketplace.
Supervised decision drafting
It proposes to approve, reject or escalate each case and leaves the decision for review by the moderator.
Case traceability
It records the reason and criterion applied in each moderation to justify it.
DELIVERABLES
marketplace moderation
An operational, traceable agent under your control.
Prioritised content queue
List of listings and messages to review ordered by risk.
Suggested moderation decision
Proposal to approve, reject or escalate with its reason, ready to validate.
Auditable case registry
History of each moderation with applied criterion and responsible person.
Rule compliance report
Summary of detected breaches and decisions by category and period.
TRUST
AI applied to real sector processes with supervision
AI agents adapted to your sector's real operations since 2008, with human supervision, traceability and milestone control in Barcelona, Madrid and remote. Code and documentation under your control, without lock-in.
- Adapted to your sector's real operation.
- Human supervision with milestone and exception control.
- A measurable first release before expanding scope.
- Code, configurations and documentation under your control.
FAQ
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