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TAXI & VTC
AI Agent for Taxi and VTC Bookings
Every lost booking is lost revenue: the agent confirms trips, assigns a driver and pickup time and reminds customers before each ride without manual calls.
AI Agent for Taxi and VTC Bookings
An AI agent for bookings for taxi and VTC services integrates with your tools and current flow, with human supervision and traceability. Before automating we define the task, exceptions and success criteria.
We work from Barcelona and Madrid and remotely across Spain, Europe, LATAM and the United States. The agent adapts to your sector and real process, not the other way round.
We hand over the agent, its configurations, repositories and documentation in accounts owned by your company, without lock-in and with the ability to audit or rotate credentials.
Every lost booking is lost revenue: the agent confirms trips, assigns a driver and pickup time and reminds customers before each ride without manual calls.
THE CHALLENGE
bookings for taxi and VTC services
In bookings for taxi and VTC services, manual work is slow, depends on staff and leaves room for error; automating it without knowing the sector's flow is a risk. The difference is an agent with rules, exceptions and control, built for your operation.
Requests outside office hours
Bookings arrive at any time and not answering them on time loses trips to competitors.
Trips with different rates and terms
Airport transfers, waiting or long journeys have their own prices and rules that must be clarified.
Assigning vehicles and fleet
Matching each request to the available vehicle and driver without gaps or delays is delicate.
APPROACH
bookings for taxi and VTC services
An agent with rules, exceptions and milestone control, adapted to your sector.
Capturing the service request
The agent collects origin, destination, date and passenger count and calculates the applicable fare.
Fare and extra rules
It applies surcharges, waiting and special rates defined by the company to each trip.
Dispatch-supervised assignment
It leaves the vehicle proposal for review so dispatch confirms fleet and driver.
Trip confirmation and traceability
It records the booking, assigned vehicle and changes to audit each trip.
DELIVERABLES
bookings for taxi and VTC services
An operational, traceable agent under your control.
Booked trip confirmation
A message with origin, destination, fare and vehicle ready to validate.
Available fleet board
A view of free vehicles and drivers by slot to optimise assignment.
Instant booking response
An automatic reply with fare and availability that reduces lost trips.
Trip and fare log
A history of trips, surcharges and changes with traceability per trip.
TRUST
AI applied to real sector processes with supervision
AI agents adapted to your sector's real operations since 2008, with human supervision, traceability and milestone control in Barcelona, Madrid and remote. Code and documentation under your control, without lock-in.
- Adapted to your sector's real operation.
- Human supervision with milestone and exception control.
- A measurable first release before expanding scope.
- Code, configurations and documentation under your control.
FAQ
Questions about ai agent for taxi and vtc bookings
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