WHATSAPP BUSINESS
A WhatsApp AI agent for business conversations
We design an agent for the channel your customers already use, with context, human handoff and operational integration.
A WhatsApp AI agent for business conversations
A WhatsApp AI agent matters when you need to automate the WhatsApp channel specifically, not a generic chatbot. Before selecting tools, we define the journeys, data and decisions that must remain under your company's control.
We work from Barcelona and Madrid and remotely with teams across Spain, Europe, LATAM and the United States. The process combines decision sessions, verifiable releases and documentation so progress stays visible.
We hand over code, repositories, configurations and documentation in accounts owned by your company. You can therefore audit, evolve or change supplier without relying on private access or licences.
We design an agent for the channel your customers already use, with context, human handoff and operational integration. That is why we prioritise a maintainable, measurable solution ready to evolve without rebuilding its foundations.
THE STARTING POINT
The challenges around a WhatsApp AI agent
The value of a WhatsApp AI agent depends on a design that serves operations, not only a demonstration.
Scope is too vague
When conversations are handled without context, follow-up or clear handoff, the project fills up with exceptions and manual work. Agreeing the priority journey stops us building the right solution for the wrong problem.
Data has no owner
If the system of record is not defined, duplicates, errors and decisions based on outdated information soon follow.
No evolution criteria
A first release with no usage measure or accountable owner soon stalls. We leave traceability so changes can be prioritised with evidence.
HOW WE WORK
From need to answering WhatsApp without losing opportunities
We sequence technical and operational decisions so the first release is useful and maintainable.
Understand operations
We map users, decisions, data and constraints to define how a WhatsApp AI agent must fit daily work.
Design the journey
We validate flows, exceptions and handoff points before they become configuration or code.
Build and integrate
We connect the systems required with least-privilege access, controls and tests for the highest-impact cases.
Release and measure
We put the solution into operation, measure the outcome and prioritise the next improvement for answering WhatsApp without losing opportunities.
WHAT YOU GET
What a WhatsApp AI agent leaves ready
We deliver an operational foundation your team can govern, measure and continue to evolve.
Working solution
a WhatsApp AI agent ready for the agreed journeys and reviewed before wider adoption.
Documented integrations
Connections, systems of record, permissions and limits recorded so the solution can be maintained without relying on individual memory.
Code and configuration
Repositories, workflows and configuration under your company's control, transferable to another team when needed.
Evolution plan
Metrics, accountable owners and a prioritised backlog to decide what improves after the first release.
EXPERIENCE
Technology applied to real operations
We design agents connected to processes and human teams so automation has boundaries and accountable owners.
- Scope, assumptions and risks visible before the project is committed.
- Integrations, permissions and data designed for real operations.
- Reviewable releases before the solution reaches the whole organisation.
- Code, configuration and documentation under your company's control.
FAQ
Questions about WhatsApp AI agent
Have a project in mind?
Tell us what you need around WhatsApp AI agent. We will help you turn it into a clear, viable delivery plan.