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AGENT IN TELEGRAM
A virtual agent that runs your business inside Telegram
It responds, manages and executes tasks from Telegram while you keep doing your thing.
A virtual agent that runs your business inside Telegram
It responds, manages and executes tasks from Telegram while you keep doing your thing.
We work from Barcelona and Madrid and remotely with teams across Spain, Europe, LATAM and the United States. The process starts with a first task running and operational documentation.
We deliver the digital worker, its configurations and documentation in accounts owned by your company. You can audit, rotate access or switch providers without lock-in.
THE CHALLENGE
a virtual agent operating inside Telegram
queries and tasks arrive through the phone but nobody manages them continuously
Tasks arriving through the phone
Customers and team message you on Telegram and expect a reply or action that does not always come in time.
Work that stalls outside the office
When you are away from the computer, queries and tasks sit idle until you get back.
Service with no real actions
Replying to messages is not enough if nobody then executes the task in your systems.
APPROACH
having an agent in Telegram that handles and executes from your phone
We activate the worker connected to your systems, with supervision and under your control.
Define what the agent handles
We agree which query and task types it handles from Telegram and which ones it routes to you.
Connect it to your systems
We give it permissioned access to your tools so replies have real actions behind them.
Set rules and supervision
We decide what it resolves alone, what needs your approval and how complex cases are escalated.
Deploy it in your Telegram
It goes live handling and executing tasks continuously from your phone.
DELIVERABLES
What your digital worker leaves ready
An operational digital worker in your channel that runs tasks and stays under your control.
Active virtual agent in Telegram
An operational agent that handles and executes within your Telegram.
Queries resolved with actions
Replying in the chat translates into real actions in your connected systems.
Clear escalation rules
You know what it resolves alone and what reaches you to decide, without losing control.
Traceability of every action
Each conversation and task is logged for reviewing the quality of service.
TRUST
Technology applied to your team
Q2BSTUDIO has been building its own AI technology since 2008, with offices in Barcelona and Madrid and remote teams, delivering every project under your control.
- The worker's tasks and scope are defined before it goes live.
- A first measurable, operational version before expanding.
- Supervision, permissions and traceability for every task.
- Code, configurations and documentation under your control.
FAQ
Questions about virtual agent in Telegram
Have a project in mind?
Tell us what you need around virtual agent in Telegram. We will help you turn it into a clear, viable delivery plan.
