BACK OFFICE

AI agents for back office and operations

We reduce manual work in internal operations by connecting agents to ERP, sheets, email and approval flows.

AI agents for back office and operations

A back-office AI agent matters when you need agents for internal operations (finance, purchasing, ops), not customer channels. Before selecting tools, we define journeys, permissions, data and supervision criteria so the agent operates under your company's control.

We work from Barcelona and Madrid and remotely with teams across Spain, Europe, LATAM and the United States. The process combines discovery, access hardening, verifiable releases and operational documentation.

We hand over code, repositories, configurations, skills and documentation in accounts owned by your company. You can audit, rotate credentials or change supplier without lock-in.

We reduce manual work in internal operations by connecting agents to ERP, sheets, email and approval flows. That is why we prioritise a governable, measurable agent ready to evolve without rebuilding its foundations.

THE CHALLENGE

The challenge of a back-office agent

finance, purchasing or ops rely on manual work

  • Admin tasks that steal time

    Entering invoices, reconciling and archiving consume days of manual work.

  • Frequent transcription errors

    Moving data between systems by hand causes failures that must later be fixed.

  • Processes with no clear owner

    Nobody knows exactly who validates each step and tasks get delayed.

APPROACH

How we fix running back office with less friction

We move forward with measurable decisions and releases that already add value.

  1. Map administrative processes

    We identify each back-office task, its owner and its frequency.

  2. Define rules and validations

    We set correctness criteria and exceptions that require human review.

  3. Automate with supervision

    The agent runs repetitive tasks and escalates doubtful cases to a person.

  4. Log every transaction

    Each operation is traced with who executed it and who validated it.

DELIVERABLES

What a back-office agent leaves ready

We deliver an operational foundation your team can govern and keep improving.

  • Admin task automation

    Flows that run billing, reconciliation and archiving without manual work.

  • Rules and exceptions manual

    Documentation of criteria and escalable cases, maintained by the team.

  • Human validation queue

    An inbox where staff review and approve cases the agent cannot resolve.

  • Auditable operations log

    A traceable history of each transaction for internal control and audit.

TRUST

Technology applied to real operations

We automate back office with controls, approvals and clear systems of record.

  • Scope, assumptions and risks visible before the deployment is committed.
  • Least privilege, secrets and systems of record defined from the design stage.
  • A measurable first release before expanding channels or departments.
  • Code, configuration and documentation under your company's control.

FAQ

Questions about AI agents for back office

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