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INTELLIGENT EMAIL
Email automation with AI for sales and ops
We turn the inbox into a flow: classification, drafts, prioritisation and CRM writing without losing supervision.
Email automation with AI for sales and ops
AI email automation matters when you need to automate the email channel, not another messenger. Before selecting tools, we define journeys, permissions, data and supervision criteria so the agent operates under your company's control.
We work from Barcelona and Madrid and remotely with teams across Spain, Europe, LATAM and the United States. The process combines discovery, access hardening, verifiable releases and operational documentation.
We hand over code, repositories, configurations, skills and documentation in accounts owned by your company. You can audit, rotate credentials or change supplier without lock-in.
We turn the inbox into a flow: classification, drafts, prioritisation and CRM writing without losing supervision. That is why we prioritise a governable, measurable agent ready to evolve without rebuilding its foundations.
THE CHALLENGE
The challenge of email automation
the inbox mixes noise, urgencies and opportunities
Overflowing inbox
The team spends hours sorting, answering and forwarding emails that could resolve themselves.
Slow responses to clients
Client emails wait for days and commercial service suffers.
Manual request sorting
Each email is read and assigned by hand, without a single priority criteria.
APPROACH
How we fix governing email with AI
We move forward with measurable decisions and releases that already add value.
Email type map
We classify incoming emails by type and define the right response for each.
Triage rules definition
We establish which emails the AI answers and which are routed to a person.
Training with own responses
We configure the AI with the business tone and criteria for consistent answers.
Draft supervision
The AI prepares responses that the team reviews before sending, keeping control.
DELIVERABLES
What email automation leaves ready
We deliver an operational foundation your team can govern and keep improving.
Operational email automation
A system that sorts, prioritises and answers emails according to the defined rules.
Human-reviewable drafts
Responses drafted by the AI that an agent approves before sending.
Automatic inbox triage
Automatic sorting by type and priority to focus the team on what matters.
Volume and time report
Metrics on emails, response times and transfers to measure the improvement.
TRUST
Technology applied to real operations
We classify and prioritise email with official APIs and human review on critical cases.
- Scope, assumptions and risks visible before the deployment is committed.
- Least privilege, secrets and systems of record defined from the design stage.
- A measurable first release before expanding channels or departments.
- Code, configuration and documentation under your company's control.
FAQ
Questions about email automation with AI
Have a project in mind?
Tell us what you need around email automation with AI. We will help you turn it into a clear, viable delivery plan.
