AI replying for you

A virtual employee that answers your messages

Every query on WhatsApp, email or social media gets a useful, immediate reply from this AI virtual employee, in your style and at any hour.

A virtual employee that answers your messages

Every query on WhatsApp, email or social media gets a useful, immediate reply from this AI virtual employee, in your style and at any hour.

We work from Barcelona and Madrid and remotely with teams across Spain, Europe, LATAM and the United States. The process starts with a first task running and operational documentation.

We deliver the digital worker, its configurations and documentation in accounts owned by your company. You can audit, rotate access or switch providers without lock-in.

THE CHALLENGE

A virtual employee that answers customer messages across all channels

Customer messages pile up and replying with quality eats up the whole day

  • Accumulated messages

    Between WhatsApp, email and social media, some queries wait days for a reply.

  • Rushed answers

    Replying fast without thinking causes errors and misunderstandings with customers.

  • Inconsistent tone

    Each person replies in a different style and the image suffers.

APPROACH

Every message gets a useful reply instantly and your team gets time back

We activate the worker connected to your systems, with supervision and under your control.

  1. Knowledge of your business

    The employee knows your services, terms and policies before replying.

  2. Replies in your tone

    It writes naturally and consistently in your company's style.

  3. Several channels at once

    It serves WhatsApp, email and social media from a single system.

  4. Escalation when needed

    It hands to a person the cases that need judgement or your decision.

DELIVERABLES

What your digital worker leaves ready

An operational digital worker in your channel that runs tasks and stays under your control.

  • Useful replies instantly

    Every query gets a clear answer within minutes.

  • No forgotten message

    All conversations are served and logged.

  • Brand consistency

    Tone and information stay uniform across every channel.

  • Communications report

    Summary of messages received, answered and escalated.

TRUST

Technology applied to your team

Answering real customer messages for companies across Spain

  • The worker's tasks and scope are defined before it goes live.
  • A first measurable, operational version before expanding.
  • Supervision, permissions and traceability for every task.
  • Code, configurations and documentation under your control.

FAQ

Questions about virtual employee that answers messages

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