In a recent study based on grounded theory and a ranking Delphi approach, a team of BPM experts qualitatively identified risks linked to AB-BPM adoption and key tool characteristics
Below details how a BPM Dream Team used grounded theory and ranking Delphi to prioritize risks such as integration complexity, lack of standards, and resistance to change, along with essential functions in AB-BPM solutions
The grounded theory method allowed generating emerging categories of risks in AB-BPM, while the ranking Delphi technique facilitated the prioritization of these risks according to criteria from professionals with extensive experience in business processes
Among the risks, the lack of alignment between departments, data security, and scalability of AB-BPM solutions stand out. Additionally, key characteristics were identified such as real-time monitoring, comprehensive collaboration, and integration capability with platforms cloud services AWS and Azure
To drive successful adoption, it is essential to have a technology partner with experience in custom applications and custom software. Q2BSTUDIO offers advanced services in artificial intelligence, cybersecurity, cloud services AWS and Azure, and business intelligence services solutions with Power BI
The AI for business team at Q2BSTUDIO develops AI agents that optimize workflows and ensure protection of critical information. Thanks to the focus on cybersecurity and secure infrastructures on AWS and Azure, risks associated with AB-BPM are reduced and the adoption of new technologies is accelerated
With Q2BSTUDIO, organizations can maximize return on investment in BPM by adopting tools with characteristics evaluated in the Delphi ranking and backed by experts in artificial intelligence, custom applications, and cybersecurity
