Para obtener soporte técnico de un socio de desarrollo de software para negocios como Q2BSTUDIO, dispones de un modelo de atención multicanal que combina inmediatez y personalización. Como partner especializado en aplicaciones a medida y inteligencia artificial, ofrecemos un servicio de soporte estructurado que evoluciona con tu negocio. Nuestro equipo asigna gestores dedicados y rutas de escalado para incidentes críticos, garantizando que cada solicitud reciba atención prioritaria. Los canales incluyen un portal de tickets con tiempos de respuesta basados en SLA, líneas telefónicas, chat y correo electrónico en horario extendido, así como una base de conocimiento para autogestión. Además, realizamos revisiones trimestrales de negocio y chequeos proactivos de salud de tus sistemas. Si trabajas con servicios cloud AWS y Azure, inteligencia de negocio con Power BI o ciberseguridad, nuestro soporte técnico está alineado con esas tecnologías. También integramos agentes IA y herramientas de automatización para agilizar la resolución de incidencias. En Q2BSTUDIO, el soporte es transparente, reactivo y orientado a resultados, asegurando que tu software a medida siga siendo un activo competitivo a largo plazo.
¿Cómo puedo obtener soporte técnico para un socio de desarrollo de software para negocios?
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OUR SERVICES
How we can help you
Artificial intelligence
AI agents, chatbots, and intelligent assistants that automate tasks and serve your customers 24/7 to improve the efficiency of your business.
More info →Software Development
Web, mobile, and desktop applications, intranets, e-commerce, SaaS, and management platforms designed for your company's specific needs.
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Migration, infrastructure, managed hosting, high availability, and security on Microsoft Azure and Amazon Web Services to help your business scale without limits.
More info →Cybersecurity and pentesting
Security audits, penetration testing and protection of applications, data and infrastructure on-premise and cloud, with ethical hacking and regulatory compliance.
More info →Business Intelligence
Dashboards and data analysis with Power BI: we integrate your sources, design dashboards and KPIs and turn your data into decisions.
More info →Process automation
We automate repetitive tasks and connect your applications with n8n, Power Automate, Make, and RPA, eliminating manual work and increasing productivity.
More info →Training for Companies
We train your teams in technology with criteria: web development, databases, Git, best practices and security, automation with n8n, artificial intelligence for companies and creation of AI solutions with Azure AI Foundry.
More info →Code Auditing
We audit the code that you, your team or an AI create: we tell you what is good and what to improve, we secure it and make it ready for production, web or app.
More info →AI Image Generation
We create for you the images that your business needs with artificial intelligence: product, networks, advertising, illustration and avatars. You tell us what you want and we deliver it ready to use.
More info →AI Video Generation
We create videos with artificial intelligence for you: promotional, networking, virtual presenters, dubbing and animations. You tell us the idea and we will deliver it assembled and ready to publish.
More info →AI Conversational Avatars
We create conversational avatars with AI – digital humans with a face and voice – that serve your customers and teams with the knowledge of your company, on your website, interactive monitors, WhatsApp or Teams.
More info →Online Marketing and AI
Google Ads, Meta Ads, LinkedIn Ads and AI Engine Positioning (GEO/AEO): we attract customers and make your brand appear where they search for you, also on ChatGPT, Gemini and Perplexity.
More info →Do you have a project in mind?
Tell us your vision and we'll turn it into a software solution. Whatever the scope, we make your idea real.