DEVELOPMENT · CORPORATE WEBSITE · MOBILE APP (IOS / ANDROID) · WEB / SAAS PLATFORM · PORTAL / INTRANET · BOOKING SYSTEM · INTEGRATIONS AND APIS · BRANDING AND VISUAL IDENTITY · DASHBOARD / DASHBOARD · POWER BI
Home Solutions is an application designed to manage all the home assistance reports that are not covered by the insurance. The platform allows you to centralize the complete operation: receipt of the case, validation, request for quotation, assignment to suppliers, coordination of the intervention, monitoring of the work and final closing. The aim of the project was to digitise a process that is normally managed in a fragmented way, providing control, traceability and efficiency at each stage of the service.
The challenge
The management of home services not covered by insurers usually involves multiple actors, dispersed communications and little visibility into the real status of each case.
It was necessary to build a solution that would allow all operations to be coordinated from a single platform, facilitating both the assignment to the supplier network and the monitoring of the service until its resolution.
The solution
KEY FEATURES
Registration of new cases with all the necessary information to start the processing and monitoring of the service.
Request, reception, review and validation of budgets associated with each file.
Distribution of work to a network of professionals according to availability, speciality or area of action.
Control of the progress of each service from its assignment to the execution and final installation.
Management of statuses, milestones and closure of the file with traceability of the entire process.
Centralized visualization to consult ongoing cases, pending tasks and operational evolution.
Gallery
PROCESS
We understand your challenge, requirements and goals to define the scope.
We prototype the experience and the design of each screen.
We build the software with secure, robust and scalable technology.
We validate quality, performance and security before release.
Go-live and ongoing product evolution.
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Tell us your vision and we'll turn it into a software solution. Whatever the scope, we make your idea real.