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INCIDENT RESPONSE
Incident response that contains, eradicates and teaches
We help you respond to a suspected or ongoing security incident with a defined process: containment, eradication, recovery and lessons learned, to cut response time and impact.
Incident response that contains, eradicates and teaches
Incident response matters when you are suffering or suspect a security incident and need a defined process to contain it, eradicate it and learn from it, reducing response time and impact. Before running any test, we agree in writing on the scope, limits, assets and success criteria so the result is verifiable and auditable.
We work from Barcelona and Madrid and remotely with teams across Spain, Europe, LATAM and the United States. The process combines scope sessions, verifiable deliverables and documentation of every finding so progress stays visible.
We hand over reports, evidence and configurations in accounts owned by your company and under a confidentiality agreement. You can therefore audit, remediate or change supplier without relying on private access or undocumented results.
We help you respond to a suspected or ongoing security incident with a defined process: containment, eradication, recovery and lessons learned, to cut response time and impact. That is why we prioritise a repeatable, documented process you can audit and reuse for every security review.
THE CHALLENGE
The challenge of incident response
without a plan, a security incident paralyses operations
Late detection of the attack
Incidents are discovered days after compromise, when the damage is done and larger.
Reaction without a defined procedure
Without a clear plan, each incident is improvised, time is lost and decisions are inconsistent.
Evidence not preserved
Failing to isolate and document properly destroys the evidence needed to investigate and comply.
APPROACH
How we fix responding to and recovering from incidents
We move forward with measurable decisions and releases that already add value.
Preparation and role definition
We set who decides, who executes and how each incident type escalates before it happens.
Controlled containment and eradication
We isolate affected systems, remove attacker access and restore from secure backups.
Investigation and evidence preservation
We document timeline, vectors and proofs to understand what happened and prevent recurrence.
Recovery and lessons learned
We restore service, communicate to those affected and update the plan with what was learned.
DELIVERABLES
What incident response leaves ready
We deliver an operational foundation your team can govern and keep improving.
Documented response plan
Procedure with roles, channels and escalation criteria for each incident level.
Incident and root cause report
Timeline, attack vectors and root cause analysis with preserved evidence.
Applied remediation actions
Fixes and hardening implemented to close the entry path and avoid recurrence.
Drill and plan review
Periodic test of the procedure with conclusions and improvements added to the plan.
TRUST
Technology applied to real operations
We carry out audits and penetration tests from Barcelona and Madrid, with actionable reports and fully under client control.
- Scope, limits and assumptions agreed in writing before any test begins.
- Findings prioritised by real exploitation risk, with reproducible evidence.
- Verifiable remediation and documented re-testing, without promising zero vulnerabilities.
- Reports, artefacts and configurations delivered under your ownership and confidentiality.
FAQ
Questions about incident response
Have a project in mind?
Tell us what you need around incident response. We will help you turn it into a clear, viable delivery plan.
