The challenge
Automate survey sending, tracking, and analysis
Egarsat needed a platform that would allow surveys to be managed in a much more agile, centralized and automated way.
The goal was to avoid repetitive manual processes in submitting forms, tracking responses, and generating reports. To do this, it was necessary to create a system capable of sending surveys through different channels, automatically reminding users who had not yet responded and monitoring the status of each participant.
In addition, the platform had to allow different types of access: private links for specific users, public links for open campaigns and QR surveys for face-to-face or quick-access environments.
Another major challenge was data management. The system had to be able to work with databases, questions, answers and historical results, unifying information from previous surveys to facilitate comparisons, analysis and decision-making.
