DEVELOPMENT

Grupo Nanaya — Ecosistema digital para pedidos online y gestión de locales

Development of a fully manageable web platform to centralize the digital presence and operations of Grupo Nanaya. The solution connects the online menu, orders, payments and the different premises, sending each request to the corresponding establishment and automatically printing the receipts in real time.

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The challenge

Connect the online shopping experience with the real operations of each restaurant

Grupo Nanaya needed a platform capable of presenting its gastronomic offer in an attractive way and allowing customers to place orders from any device.

The challenge did not end with online sales. Each order had to be automatically sent to the corresponding location, arrive with all the necessary information and printed in real time so that the kitchen could begin its preparation without relying on calls or manual processes.

It was also necessary to manage a complex digital menu, with different categories, products, variants, add-ons, promotions and prices. The team needed to be able to update all of this content autonomously from a simple dashboard.

The solution needed to connect the public web with premises, payments and internal management, while maintaining a fast customer experience and reliable operations for the business.

The solution

A connected platform that unites web, ordering, and restaurants

  • Centralised and multi-local structure
  • Fully connected order flow
  • Experience designed to convert
  • Autonomous content management
  • Operation-oriented integrations
  • Architecture ready to grow

KEY FEATURES

What the app can do

  • Digital menu and product customization

    Management of categories, dishes, prices, photographs, variants, add-ons and special instructions.

  • Online orders by location

    Automatic receipt and assignment of each order to the establishment in charge of preparing it.

  • Automatic ticket printing

    Immediate shipment of the order to the corresponding kitchen printers or point of sale.

  • Secure online payment

    Integrated purchasing process to collect orders quickly, easily and securely.

  • Promotions and discount codes

    Creation of offers, campaigns, discounts and promotions applicable to products or orders.

  • Management and reporting panel

    Control of orders, sales, status, premises, products and main business indicators.

Gallery

Inside the product

PROCESS

How we did it

  • Analysis and definition

    We understand your challenge, requirements and goals to define the scope.

  • UX/UI design

    We prototype the experience and the design of each screen.

  • Development

    We build the software with secure, robust and scalable technology.

  • Testing (Q&A)

    We validate quality, performance and security before release.

  • Launch and support

    Go-live and ongoing product evolution.

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